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Description
HPE Pointnext Tech Care Basic - Extended Service - 5 Year - Service 1u Server SupportThe HPE Pointnext Tech Care Basic Extended Service 5 Year is an essential service designed to ensure your HPE hardware and software products operate smoothly and efficiently. This comprehensive support package is tailored to meet the needs of IT teams who require reliable, proactive assistance. By leveraging expert guidance and various support channels, organizations can shift their focus from reactive maintenance to driving innovation and enhancing
The HPE Pointnext Tech Care Basic - Extended Service - 5 Year is an essential service designed to ensure your HPE hardware and software products operate smoothly and efficiently. This comprehensive support package is tailored to meet the needs of IT teams who require reliable, proactive assistance. By leveraging expert guidance and various support channels, organizations can shift their focus from reactive maintenance to driving innovation and enhancing productivity.
- Proactive Operational Support: The HPE Tech Care Service prioritizes proactive measures, enabling IT teams to identify and implement better operational practices that align with business objectives.
- Direct Access to Experts: Customers benefit from immediate access to product-specific specialists who offer tailored technical guidance to streamline operations and reduce risks.
- Multiple Support Channels: Enjoy a variety of support options, including telephone, real-time chat, automated incident logging, and moderated forums, ensuring assistance is just a click or call away.
- General Technical Guidance: Beyond traditional support, customers receive valuable advice on product operation, management, and security, allowing them to optimize their usage effectively.
- Next Business Day Response: Minimize downtime with next business day parts and labor service response time, allowing your organization to maintain productivity and continuity.
Technical Details of Product
- Service Duration: 5 Years
- Support Channels: Telephone, Chat, Automated Incident Logging, Forums
- Service Response Time: Next Business Day for parts and labor
- Knowledge Base Access: Included for problem resolution
- On-Site Support: Available to limit downtime
How to Install
To activate HPE Pointnext Tech Care Basic Extended Service, follow these steps:
- Purchase the service through a certified HPE partner or directly from HPE.
- Register your HPE hardware or software product on the HPE support portal.
- Activate your Tech Care Service by linking it to your registered product.
- Access the various support channels provided and familiarize yourself with the Knowledge Base for immediate assistance.
- If you require help, reach out to the support team via your preferred communication channel.
Frequently Asked Questions
- What is included in the HPE Pointnext Tech Care Basic service? This service includes direct access to technical support specialists, multiple communication channels for support, general technical guidance, and next business day response for parts and labor.
- Can I extend the service duration beyond 5 years? Yes, customers have the option to renew or extend their service plan before the initial 5-year term expires.
- How do I contact support if I encounter an issue? You can contact support through telephone, real-time chat, or by submitting a request via the HPE support portal.
- Is on-site support included in the service? Yes, on-site support is available to minimize downtime and ensure swift resolution of issues.
- What should I do if I have a problem with my HPE product? First, consult the Knowledge Base for potential solutions. If further assistance is needed, utilize the available support channels to get in touch with a specialist.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.8 ★★★★★
Based on 541 reviews
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Product Reviews
★★★★★ 3
Sadly, DNF
Format: Kindle
I read this thru KU. I LOVED the synopsis. And then I began reading... and it was a DNF at 68% after picking it up and putting it down several times because I really loved the main female character.
*****SPOILERS*****
Pros:
The world is unique, intriguing and fun. The primary female character is bad-a** but not a b*tech or a mary sue. The primary female has depth. I really want to know what happens to her even tho it's been weeks and I don't remember her name. The villains to the point I read are pretty good -- an ever present threat of mysterious and possibly many culprits.
Cons:
Way, way too many points of view. I stopped counting at 7. It's the prime reason why I don't care about most of the characters or remember their names even when I like them. There's just too many points of view so almost none of the characters have enough book space for the author to properly develop them. This literally killed the book for me. Actually it killed my desire to read. For weeks.
The main male is more villain than hero. He agreed to marry the main female then locks her up & eschews her for her sister, all while bad mouthing her as unfit to rule when he never spent any time with her getting to know her. He is actually unfit to rule as he is blind to the woes of his own kingdom and starts off a peace mission to secure a ceasefire through marriage by murdering an inn full of people in her country for no real reason. Plus, he constantly makes promises he does not keep. And it's gross of him to pine for the sister behind the main female's back.
*****
As much as I really wanted to see what happened to the main female character, it wasn't enough for me to keep trying to slog thru this book. There was a lot of potential here that just fell short.
Hence, 3 stars.
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Reviewed in the United States on June 19, 2021
★★★★★ 5
Fae Courts with High Intrigue
Format: Kindle
This book is one that just builds and builds and then surprises you to no end. You may think you know the villains and then you are jolted in another direction. Princess Reyna is a real gem, strong of character, a fierce fighter, and loyal to her family and kingdom. Just when you think she and Lorcan, well you know, the plot is flipped. Can't wait to see where this goes in book two.
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Reviewed in the United States on July 7, 2023
★★★★★ 4
Slow, sorry but good
Format: Kindle
This was a slow moving book. Lots of character pov chapters, lots of superfluous descriptions and endless courtly appearances stalled this book to start. Once you get into the heart of the story, it takes off. Before you know it the book is done. My favorite character is Reyna. She is so strong. She is true to herself. She gets into a lot of trouble with her headstrong ways but it's entertaining. I have high hopes for Lorcan. He is honorable to a fault. Thane had turned out to be better than I thought but i still don't like him. Eislin is useless. Great plot twists at the end. I'm looking forward too book 2.
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Reviewed in the United States on June 6, 2020
★★★★★ 5
Very detailed! Beautiful world building! Strong Heroine!
Format: Kindle
Starts off a little slow and confusing with different POV’s, but starts to all come together towards the middle to make an elaborate plot line and makes it all worth it. Beautiful world building and attention to detail as well as great writing. The cliffhanger was gut wrenching! Can’t wait for the next book!
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Reviewed in the United States on March 4, 2020
★★★★★ 4
Interesting
Format: Kindle
This was a very captivating book once you got into it thoroughly. But the third person perspective was a bit hard to get used to. But as you got into it and followed the different characters, it was interesting and filled with intrigue, conflict and forbidden love.
I can’t wait to read the next one and to complete the series.
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Reviewed in the United States on November 12, 2022