Iglucraft Wood-Burning Hot Tub

Iglucraft Wood-Burning Hot TubWood Fired Hot Tub, Fully Assembled, Up to 5 person Welcome to the marvelous vision of Iglucraft. The Iglucraft Wood Burning Hot & Cold Plunge Tub offers the best of both worlds, a place where you can practice mental toughness with a cold plunge or relax your muscles in a hot tub. This Plunge Tub fits up to 5 people, so you can have the space to socialize, reflect, and relax with guests. Available in four beautiful shades (Ebony, Hazel, Chestnut, and

Wood-Fired Hot Tub, Fully Assembled, Up to 5-person

Welcome to the marvelous vision of Iglucraft. The Iglucraft Wood-Burning Hot & Cold Plunge Tub offers the best of both worlds, a place where you can practice mental toughness with a cold plunge or relax your muscles in a hot tub. This Plunge Tub fits up to 5 people, so you can have the space to socialize, reflect, and relax with guests. Available in four beautiful shades (Ebony, Hazel, Chestnut, and Gray), you can choose the style that suits you and your environment. Choose to elevate your mental and physical being with Iglucraft! 

NOTE: Unit is sold and shipped fully assembled.

SHIPPING

Flat Rate Freight (Flat Bed Truck):

$1,990 flat rate shipping to the contiguous United States. $2,490 for Canada. For this option, the customer is responsible for off-loading with a forklift or crane. Note: On rare occasions, remote or complex delivery areas may not qualify for these rates.

Freight Quote for Other Areas: Call 1-877-587-5387 or email [email protected]

Heater Systems & Accessory Freight:

Sauna heater system and accessories will be palletized and boxed for safe arrival. A secondary pallet freight charge will apply.

About This Delivery:

This premium outdoor sauna must be delivered via a specialized or flatbed truck with a scheduled appointment. It is securely packaged on a wooden pallet within a protective wooden frame.

NOTE: Offloading and onsite handling require specialized equipment such as a forklift or crane. The delivery driver’s responsibility is limited to drop-off, offering minimal assistance.

Before shipping, we proactively connect with customers to communicate shipment details and address any special delivery conditions that might impact logistics or incur extra costs. Our priority is to support the smooth completion of your project.

Cancellations & Refunds

Nordica Sauna prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).

Call 1-877-587-5387 or email [email protected]

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at [email protected].

No shipping outside the lower 48 States in the USA.

What if my shipment is damaged?

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make a note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to [email protected] and we will process an insurance claim on your behalf.

Cancellations (Before order ships)

Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders). Reach agents during business hours at 1-877-587-5387, chat on our website, or email [email protected]

Cancellations of customer orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom-made to your specifications or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is unclear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds & Returns

If you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes. 

Not all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer does not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Seller reserves the right to refuse to refund any deposit or payment or cancel any payment due, and any owing until Seller a) receives the goods b) has inspected the goods and c) in the Seller's discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).